Terms & Conditions

1. Introduction

These Terms & Conditions govern the use of the Maison Henrieta website and the purchase of artworks offered through our online store. By accessing or using this website, you agree to these terms in full.

2. Use of Website

You may browse, view, and purchase artworks for personal use. You agree not to misuse the website, attempt unauthorized access, or engage in activities that disrupt its functionality.

3. Product Information

All artworks listed on the website are original creations or limited‑edition prints by Henrieta. We strive to provide accurate descriptions, dimensions, and images. Colors may vary slightly due to screen settings.

4. Pricing

Prices are listed in AED unless stated otherwise. Maison Henrieta reserves the right to update pricing at any time. International buyers are responsible for any additional customs duties, taxes, or import fees.

5. Orders & Payment

Orders are confirmed once payment is successfully processed. We accept secure online payments through trusted third‑party providers. You agree to provide accurate billing and contact information.

6. Shipping

UAE Shipping: Free shipping is included for all deliveries within Dubai and the wider UAE.
International Shipping: Overseas buyers may arrange shipping with our support. Maison Henrieta assists with coordination, packaging requirements, and documentation, but buyers cover courier costs.

7. Returns & Refunds

All original artworks are final sale due to their unique, handcrafted nature. If an artwork arrives damaged, notify us within 48 hours with photos so we can assist you. Refunds are only issued if an artwork cannot be delivered or if a confirmed shipping issue occurs.

8. Intellectual Property

All artworks, images, branding, and written content on this website are the intellectual property of Maison Henrieta and Henrieta. You may not reproduce, distribute, or use any content without written permission.

9. Privacy

Your personal information is handled according to our Privacy Policy. By using this website, you consent to the collection and use of your data as described in that policy.

10. Third‑Party Services

We may use secure third‑party providers for payments, analytics, or shipping. These services operate under their own terms and privacy policies.

11. Limitation of Liability

Maison Henrieta is not liable for delays, courier issues, or events beyond our control. We are not responsible for losses resulting from misuse of the website or improper handling of artworks after delivery.

12. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes will be handled under UAE jurisdiction.

13. Updates to Terms

Maison Henrieta may update these Terms & Conditions at any time. The latest version will always be available on this page.

14. Contact

For questions regarding these Terms & Conditions, please reach out through our Contact page. We are here to support you with clarity and care.