top of page

Privacy Policy

1. Overview

Maison Henrieta is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with our services.

2. Information We Collect

We may collect the following information:

  • Personal details (name, email, phone number)

  • Billing and shipping information

  • Order history and purchase details

  • Website usage data (cookies, analytics, browsing behavior)

  • Communication records when you contact us

We only collect information necessary to provide our services and improve your experience.

3. How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Provide customer support

  • Improve website performance and user experience

  • Send order updates or important notifications

  • Comply with UAE legal and regulatory requirements

We do not sell or share your personal data with third parties for marketing purposes.

4. UAE & Dubai Compliance

Maison Henrieta follows applicable UAE data protection principles, including:

  • Collecting only necessary information

  • Storing data securely

  • Allowing customers to request access or correction of their information

  • Ensuring transparency in how data is used

5. International Orders

For overseas buyers, your information may be shared with shipping partners solely for delivery coordination. We ensure all partners follow secure handling practices.

6. Data Security

We use secure servers, encrypted connections, and industry‑standard protection to safeguard your personal data. Only authorized personnel can access customer information.

7. Cookies & Analytics

Our website uses cookies to improve functionality and enhance your browsing experience. Analytics tools help us understand how visitors use the site so we can refine performance and design.

You may disable cookies in your browser settings at any time.

8. Your Rights

You may request:

  • Access to your personal data

  • Correction of inaccurate information

  • Removal of your data when legally permissible

To submit a request, simply contact us through our website.

9. Third‑Party Services

We may use secure third‑party services for payments, analytics, or shipping. These providers follow their own privacy policies, and we ensure they meet professional security standards.

10. Updates to This Policy

Maison Henrieta may update this Privacy Policy from time to time to reflect changes in regulations or business practices. The latest version will always be available on our website.

11. Contact

For any privacy‑related questions or requests, please reach out through our Contact page. We are here to support you with clarity and care.

bottom of page